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Case Study

As Senior Director/IT Leader of Information Technology at Dole Fresh Fruit North America, I am responsible for providing consistent and reliable distribution services for our division. Dole’s mission is to provide our customers with safe, healthy, high-quality products and services. To...
For a company like Lafarge, the dispatching of trucks and materials is mission critical. So when the performance of IT applications supporting this function suffers, it’s bad for business. Based in Paris, France, Lafarge is a provider of building materials, with more than $15 billion...
The electromagnetic spectrum buzzes with activity. Smartphones, wireless headsets, desktop computers, in-car navigation systems, GPS-enabled gadgets, and many more devices compete for bandwidth as well as our attention. I served as the lead software developer for a team that recently c...
Myron Steves, a small- to medium-sized business, developed and implemented a modern disaster recovery and business continuity strategy based on a high-degree of server and clients virtualization. When Hurricane Ike struck Texas in 2008, it became the second costliest hurricane ever to...
Northern Trust is a leading provider of innovative fiduciary, investment management, private banking, wealth management and worldwide trust and custody services. Clients include corporations, institutions, families and individuals in more than 40 countries. Based in Chicago, Illinois...
Before it started asking vendors its questions about how to upgrade to support rapid growth in customer cloud-bandwidth demands, Global Net Access (GNAX) spent a lot of time and effort on finding its own answers. The investment in homework paid off. Today, GNAX has a very scalable and...
SEGA Europe is standardizing its cloud infrastructure across its on-premises operations, as well as with a public cloud provider. The result is a managed and orchestrated hybrid environment to test and develop multimedia games. Typically, in the early stages of development, there is a...
Pfizer Inc. is a biopharmaceutical company that develops, manufactures and markets medicines for both humans and animals. As the world’s largest drug manufacturer, Pfizer operates globally with 111,500 employees and a presence in over 100 countries. Worldwide Pharmaceutical Sciences ...
For Southwest Airlines, one of the best-run companies anywhere, with some 35 straight years of profitability, and how "IT as a service" has been transformative for them in terms of productivity. People want to be able to get on Southwest.com, make a reservation, log on to their Rapid ...
This VMware case study interview focuses on the City of Fairfield, California, and how the IT organization there has leveraged virtualization and cloud-delivered applications to provide new levels of service in an increasingly efficient manner. First of all, it’s always been challengi...
Our next VMworld case study interview takes the pulse of CharterCARE Health Partners, and examines how virtualized desktops and thin clients are helping with digital records management and healthcare industry compliance and privacy requirements. We learn how Rhode Island-based Charter...
The Tampa Bay Rays' IT department has just started bringing more of their applications, data, and processes out to the mobile tier using virtualization and thin-client approaches to make the tablet super powerful for them. Back in 2007 when we first looked out at virtualization, we ha...
This case study interview takes aim at ADP Dealer Services and details how they're benefiting from expanding use of desktop virtualization. We'll learn about how ADP Dealer Services is enjoying increased security, better management, and higher productivity benefits as they leverage des...
The City of Pittsburgh decided to embrace virtualization five years or so ago, and we did this in a development environment with VMware. The confidence was not there for the server virtualization, and we decided it's a good place to offer development to our internal engineers. From th...
This discussion focuses on a UK-based managed service provider’s journey to provide better information and services for its network, voice, VoIP, data, and storage customers. The network management and productivity benefits have come from an alignment of many service management product...
A case study on how Genworth Financial uses HP tools to improve application delivery, performance testing, and operational integrity. We're going to focus on Genworth Financial, and talk about a number of different products used to improve application delivery, performance testing, an...
Sysmex America develops clinical testing devices for the healthcare industry. To ensure business continuity and seamless communication among customers, partners, and employees, Sysmex must keep email systems highly available. The company employed the Application Ready Solution for Micr...
There's a cheerful theory among physicists known as the “heat death of the universe,” originated by Lord Kelvin (he of the Kelvin scale) in the 19th century. The theory holds, in essence, that the universe will some day “run out of gas.” Absent an infusion of new energy, it will eve...
The Springfield, MA, public school district views itself as a partnership between parents and the community all working toward the common goal of “a culture of educational excellence for our children.” To that end, technology plays a critical role in that mission and the district is co...
Hundreds of varied companies, including EBay, rely on Expert Planet LLC to address business inquiries that vary from product support to marketing. They provide a high level of customer service, matching the right products and services with the right people. Based in New York, Expert Pl...
Earth Rangers is focused on working with children to help protect biodiversity. Our long-term goal is to partner with them to protect enough natural habitats to ensure the lasting survival of all species in Canada, where we are based. We take our mission to “Bring Back the Wild” seriou...
gDev is an Austin, Texas-based outsourced services firm that leverages a global network of providers to deliver high-quality software development at the lowest cost and in the shortest time period possible. gDev maintains project scorecards for each provider and certifies them in parti...
American Suzuki Motor Corporation prides itself on providing value-packed automobiles, motorcycles, ATVs, scooters and marine engines. Its IT organization shares that commitment to customer satisfaction. When rapid data growth began impacting users by dragging down the performance of i...
The First American Corporation supplies businesses and consumers with online information in five primary industry segments, including title insurance and services, specialty insurance, and data and analytics. A $6.2 billion company comprising 200 business units, First American is the c...
Transplace redesigned its IT infrastructure for higher efficiency and to provide a better customer experience. The redesign included virtualization technology from VMware. To realize the full benefits of its virtualized environment, the company used BIG-IP Application Delivery Networki...
Next to ensuring the safety, health and well being of your employees, the next most important business continuity task is resuming business-critical operations. Keeping servers highly available is what likely keeps most data center managers up at night. There is a higher probability th...
There is a lot of hype today about server virtualization. You wouldn't know it, but the reality is the technology is still only deployed on about 6-8 percent of the installed x86 server base worldwide. To take this penetration rate to a more meaningful level requires that we in the ind...
A dangerous but likely sight in almost any hospital care unit is an unattended computer workstation, accessible by any passerby. If by chance the computer is locked, simply flip over the keyboard and you?ll often find the generic logon ID and password posted on the bottom; a failsafe f...
Data backup is typically the bane of most IT departments? existence ? a necessary evil, if you will. While it can often be a mundane process that?s a drain on IT resources, it is in fact a vital part of any company?s business continuity or disaster recovery plan, and often having a foo...


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