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From the Wires
Archer Technologies Names Adam McDonald Senior Vice President of Services
Former Executive Vice President of Worldwide Services for MicroStrategy Inc. Will Play a Key Role in Archer's Customer-Focused Strategy for Delivering Best-in-Class Governance, Risk and Compliance Solutions
By: Marketwire .
Jul. 15, 2009 10:16 AM
OVERLAND PARK, KS -- (Marketwire) -- 07/15/09 -- Archer Technologies, a provider of enterprise governance, risk and compliance (GRC) solutions, today announced the appointment of Adam McDonald as the company's senior vice president of services. McDonald, who brings more than twelve years of software services and consulting experience with MicroStrategy Inc., will lead Archer's professional services, training services and client care functions. "With one of today's most popular catch phrases being 'do more with less,' the importance of enabling client success through effective service and support is just as valuable as the software they license," said McDonald. "Archer's 98% renewal rate since inception is proof positive that customer service is of the utmost importance to employees at every level of this organization, and I'm excited to lead a team of individuals so committed to understanding and delivering on our customers' needs." During his career with MicroStrategy, McDonald held roles within the Technical Support and Professional Services organizations. In his most recent appointment at MicroStrategy, McDonald was responsible for the consulting, education and technical support business lines for the company. In this capacity, McDonald managed a global team of more than five hundred employees, operating in over twenty countries and generating revenues of approximately $250 million annually. Now with Archer, McDonald's primary responsibilities are to manage and execute the services, training and client care strategies to ensure client success when implementing best-in-class GRC programs. "While Archer continues to grow and the reach of our GRC solutions expands, our dedication to our customers' success remains our top priority. With the addition of Adam McDonald to our executive team, we have a proven leader whose depth of experience in professional services, training and support will help us surpass our goals for customer satisfaction and success -- which already exceed industry standards. We're incredibly happy to have an accomplished executive like Adam leading our services strategy," said Jon Darbyshire, Archer president and CEO. For more information on Archer's executive leadership, visit www.archer.com/company/executive_team.html. About Archer Technologies Archer Technologies delivers enterprise governance, risk and compliance (GRC) solutions. With more than six million licensed users and a client list that includes one in four of the Fortune 100, Archer enables highly regulated companies to reduce enterprise risks, manage and demonstrate compliance, automate business processes, and gain visibility into corporate risk and security controls. Archer's solutions, including Policy, Asset, Threat, Risk, Business Continuity, Incident, Loss Event, Vendor, Audit and Compliance Management, are built on the highly flexible Archer SmartSuite Framework(TM), allowing clients to tailor the solutions according to their unique requirements. Whether deployed traditionally at the client site or via a SaaS model, the Framework has become a go-to GRC platform for many global organizations. Archer is the only vendor that delivers the Archer E-GRC Ecosystem(TM) comprised of out-of-the-box solutions, a flexible Framework, a robust user community, and an application and partner exchange, which provides clients the tools they need to build a best-in-class enterprise GRC program. For more information, visit www.archer.com or call 1-888-539-EGRC. Add to Digg Bookmark with del.icio.us Add to Newsvine For more information, press only: SOA World Latest Stories
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