SAN FRANCISCO, Calif., Oct. 5 /PRNewswire-FirstCall/ -- Salesforce.com , the market and technology leader in on-demand customer relationship management (CRM), today announced that the company has been recognized by CRM magazine as an award winning vendor in all three market segments. For the second year in a row, salesforce.com is the only company to be cited across the three Market Leader awards categories, for Enterprise Suite CRM, Midmarket Suite CRM, and Small Business Suite CRM.

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The CRM Market Leader awards recognize the top five vendors in eight categories based on a combination of weighted criteria, including revenues and revenue growth, market share, reputation for customer satisfaction, reputation for company direction, and depth of functionality. The awards are part of the magazine's 2005 CRM Leader Awards, which recognize superior performance in three areas: ROI excellence in customer companies, individual achievement, and vendor leadership. The full story is available in the October 2005 issue of CRM magazine.

"Salesforce.com has established and proven the success of the on-demand model in this industry," said CRM magazine Editor-in-Chief David Myron. "The company shows strong potential for the future, as its high marks for customer satisfaction continue to drive its growth."

"Salesforce is customizable for businesses of any size, no matter how simple or complex their CRM needs are," said salesforce.com chairman and CEO Marc Benioff. "The flexibility of Salesforce, and the new enhancements we've made with the Appforce platform are some key factors behind our adoption by companies of all sizes all around the world."

In the last few months, salesforce.com has been honored with the following accolades: SIIA's 2005 Codie Awards for Best Customer Relationship Management Solution and Best Application Management Solution, ISM's 2005 Top 15 CRM, CRMGuru.com's 2005 Best Sales Force Automation Solution and the Windows IT Pro Readers' Choice Award for CRM Software.

About salesforce.com

Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). The company's Salesforce family of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on demand. Appforce, salesforce.com's on-demand platform, allows customers to customize and integrate the Salesforce family to meet their unique business needs, and build whole new powerful applications quickly and easily. Appforce applications are available via AppExchange, salesforce.com's on-demand application sharing service. Customers can also take advantage of salesforce.com's world-class training, support, consulting and best practices offerings.

As of July 31, 2005, salesforce.com manages customer information for approximately 16,900 customers and approximately 308,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Automatic Data Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com services should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com/ , or call 1-800-NO-SOFTWARE.

NOTE: Salesforce.com is a registered trademark of, and Appforce and AppExchange are trademarks of, salesforce.com, Inc., San Francisco, California. Other names used may be trademarks of their respective owners.

CONTACT: Jane Hynes of Salesforce.com, +1-415-901-5079, or
jhynes@salesforce.com

Web site: http://www.salesforce.com/