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In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
Expert Global Solutions (EGS) Expands Military Veteran Hiring Program
Company Appoints Retired Army Col. Dennis Tewksbury to Lead Recruiting; Joins 100,000 Jobs Mission

PLANO, TX -- (Marketwire) -- 11/08/12 -- Expert Global Solutions, a global leader in Business Process Outsourcing, has announced the expansion of its veterans' hiring program. The company also announced it has joined the 100,000 Jobs Mission Coalition. In support of this expansion and strategic initiative, the company has hired and appointed Retired Col. Dennis Tewksbury to lead its veterans' hiring program.

EGS is the holding company for two global leaders in business process outsourcing -- NCO Financial Systems and APAC Customer Services. The EGS enterprise currently has over 43,000 employees across the world, including many current veterans. EGS has launched the expansion of its veterans hiring program to enrich its employee base with talented, experienced, and dedicated employees, while providing employment opportunities for veterans, retirees, wounded warriors and military family members.

Ron Rittenmeyer, Chairman, President, and CEO of EGS, stated, "First and foremost, we appreciate the military service and dedication of those who have made sacrifices for our country. We recognize and value the commitment, integrity, and skills of U.S. Service Members, veterans, retirees, wounded warriors and military family members. We are pleased to be able to bring these same resources and attributes to our company. We see this as a great opportunity to leverage these qualities for the benefit of our company, our clients, and the veterans who we welcome to our team. We are also very pleased that Ret. Col. Dennis Tewksbury has joined the company to lead this effort. He brings an excellent blend of personal qualities and experience as we build a world-class veteran's recruiting program."

Mr. Tewksbury joined EGS following an over 30-year career in the U.S. Army, during which he served in Germany, Cuba and throughout the U.S., with two tours at the Pentagon. In addition, he served in Desert Shield and Desert Storm and completed two tours in Afghanistan. Commenting on his experience, Mr. Tewksbury stated, "Leaving the military and entering the civilian sector can be a daunting task. Teaming with a business that values and supports veterans is a great way to make the transition. I'm excited to be doing this work for a great organization and proud to be able to support my fellow service members as they make this transition."

The company's announcement coincides with the recognition and celebration of Veteran's day on November 11, 2012.

About the 100,000 Jobs Mission
Launched in 2011, the 100,000 Jobs Mission is a coalition of 83 companies committed to hiring at least 100,000 U.S. military veterans by 2020. Together, the coalition's members have collectively hired 28,186 through Sept. 30, 2012. For more information about available positions or to join the 100,000 Jobs Mission, please visit or "like" us at

About EGS
Expert Global Solutions, Inc. (EGS) is the holding company for APAC Customer Services, Inc. and NCO Financial Systems, Inc. EGS is a fully scaled and global partner serving all aspects of the CRM and ARM customer lifecycle, offering clients the unique complement of scale and a customized service delivery platform. EGS is an equal opportunity employer. For more information, visit EGS's website:

About APAC
APAC Customer Services, Inc. is a global leader of Customer Care BPO services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC's website at

About NCO
NCO is a leading global provider of business process outsourcing services, including accounts receivable management, revenue cycle management, and order to cash BPO services. NCO provides services across multiple vertical markets through a combination of voice, chat, email, voice automation, back-office, social media, and self-help portals. NCO provides services through over 120 offices throughout North America, Latin America, Asia, Europe, and Australia. NCO is an equal opportunity employer. For more information, visit NCO's website at

Company Contacts:

Dennis Tewksbury
Director of EGS Military Recruiting
Colonel (US Army, Retired)

Christine Reilly
Marketing Director

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