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2008 West
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
Red Hat
The Opening of Virtualization
User Environment Management – The Third Layer of the Desktop
Cloud Computing for Business Agility
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Return on Assests: Bringing Visibility to your SOA Strategy
Managing Hybrid Endpoint Environments
Game-Changing Technology for Enterprise Clouds and Applications
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2008 West
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
How Can AJAX Improve Homeland Security?
Beyond Widgets: What a RIA Platform Should Offer
REAs: Rich Enterprise Applications
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In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
Red River Appoints New Director of Managed Services

Red River, a widely recognized leader in IT hardware integration, maintenance and support services to the U.S. government, today announced that it has hired a new director of managed services. Richard Ackerman, formally of Glasshouse Technologies, will immediately assume the position, adding to Red River’s growing list of top tier executive talent and bolstering the company’s strong commitment to delivering total lifecycle IT management for its government and enterprise customers.

“We are excited about Richard’s decision to join Red River’s executive team and know that the addition of such a high caliber, experienced manager will strengthen our ability to provide complete managed services to our clients,” said Dan McGee, senior vice president of operations for Red River. “With the changes in IT consumption models and growing customer demands to receive technology as a service, Red River sees managed services as a clear path to bringing higher value to our customers and OEM partners – and we strongly believe that Richard’s leadership will help us fulfill that vision.”

Red River’s managed services practice complements the company’s established professional services deployments, support services and proven ability to assess, design, implement and operate IT solutions on a global scale. By offering an array of managed services, including monitoring and management, phone support, fault resolution, on-site support, quality assurance reporting and coordination with the appropriate OEMs as required, Red River can assist in the operation of technical environments after they’ve been deployed. These services free clients from the arduous demands of continually managing and maintaining a complex IT infrastructure.

Mr. Ackerman will be leading a team of Red River’s highly certified experts that possess a strong understanding of solutions from hundreds of OEMs. Ackerman himself brings deep experience to his new role with Red River. In his previous position with Glasshouse Technologies, he was director of global delivery in the infrastructure operations service group, where he built and managed a $15 million services delivery organization that served more than 150 global customers. Prior to that, Mr. Ackerman was the director of engineering at Storability/Storagetek, where he designed and developed the services architecture, processes, and procedures for delivery of managed services.

At Red River, Mr. Ackerman will solidify and extend the company’s managed services portfolio. He will help build-out and promote Red River’s Infrastructure as a Service (IAAS) platform, beginning with Hosted Voice and furthering the company’s ability to deliver Cloud Services to clients. He will also develop a break/fix and first-call model for Red River’s strategic OEM partners and establish external-facing web services to deliver metrics and analysis to customers based on service usage. All of these initiatives will increase Red River’s value to its customers and strategic OEM partners.

About Red River

Founded on the core values of hard work, honesty and integrity, Red River provides IT hardware integration, maintenance and support services to the U.S. government. The company’s technology expertise and mission-critical experience helps its customers optimize their business processes and maximize the value of their IT investments. Red River combines an uncommon work ethic with exceptional service to deliver performance beyond expectations to its customers, partners and suppliers. For more information please call 800‐769‐3060 or visit

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