SParikh wrote: This article speaks true to the importance and capitalizing of the cloud. Me having experience dealing with cloud based tech and consulting and integration services, I realize the need for a secure and consistant cloud service. Many people are concerned with the privacy, or lack thereof, that could occur with storing personal documents into a non-physical storage unit. I can see, though with companies such as ours and Metacloud, we are working toward a more secure and easy to use cloud system for both personal and professional use.
In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
Tokyo, Dec 5, 2012 - (JCN Newswire) - Mashmatrix, a pioneer in developing and selling web-based enterprise mash-up solutions for on-demand data visualization, announces that it has successfully concluded an OEM agreement with Jacada to distribute Mashmatrix's "Mashmatrix Dashboard" product.
Under the agreement, Jacada has already started marketing and selling Mashmatrix Dashboard as a Jacada-branded offering to the customer service and support market, named as "Jacada UI for CRM" ( http://www.jacada.com/products/jacada-ui-for-crm ).
"Jacada's unified service desktop solutions are crucial to contact centers' success" said Shinichi Tomita, CEO of Mashmatrix. "Deploying Mashmatrix's visually-rich and intuitive dashboard product in conjunction with Jacada's proven unified desktop suite creates a tightly integrated solution for the customer service and support market users."
Jacada is a leading global provider of customer experience management and interaction optimization solutions. By bridging disconnected systems and processes, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction. Founded in 1990, Jacada operates globally with offices in London; Munich; Stockholm; Atlanta, Georgia; and Herzliya, Israel. Jacada can be reached at www.jacada.com .
Mashmatrix is a pioneer in developing and selling web-based enterprise mash-up solutions for on-demand data visualization. The Mashmatrix Dashboard allows users to combine information from multiple sources (e.g., salesforce.com, Oracle, Lotus Notes, Google) and display them within a single user interface.
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