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In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
SYS-CON.TV
Mashmatrix and Jacada Conclude OEM Agreement for Web-based Dashboard Solution

Tokyo, Dec 5, 2012 - (JCN Newswire) - Mashmatrix, a pioneer in developing and selling web-based enterprise mash-up solutions for on-demand data visualization, announces that it has successfully concluded an OEM agreement with Jacada to distribute Mashmatrix's "Mashmatrix Dashboard" product.

Under the agreement, Jacada has already started marketing and selling Mashmatrix Dashboard as a Jacada-branded offering to the customer service and support market, named as "Jacada UI for CRM" ( http://www.jacada.com/products/jacada-ui-for-crm ).

"Jacada's unified service desktop solutions are crucial to contact centers' success" said Shinichi Tomita, CEO of Mashmatrix. "Deploying Mashmatrix's visually-rich and intuitive dashboard product in conjunction with Jacada's proven unified desktop suite creates a tightly integrated solution for the customer service and support market users."

About Jacada

Jacada is a leading global provider of customer experience management and interaction optimization solutions. By bridging disconnected systems and processes, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction. Founded in 1990, Jacada operates globally with offices in London; Munich; Stockholm; Atlanta, Georgia; and Herzliya, Israel. Jacada can be reached at www.jacada.com .

About Mashmatrix

Mashmatrix is a pioneer in developing and selling web-based enterprise mash-up solutions for on-demand data visualization. The Mashmatrix Dashboard allows users to combine information from multiple sources (e.g., salesforce.com, Oracle, Lotus Notes, Google) and display them within a single user interface.

mashmatrix, Inc.
Ishin Building 8F
2-11-7 Yaesu
Chuo-ku, Tokyo 104-0028 Japan
http://www.mashmatrix.com/

Source: JCN http://www.japancorp.net

Copyright 2012 JCN Newswire. All rights reserved. www.japancorp.net

About JCN Newswire
Copyright 2008 JCN Newswire. All rights reserved. Republication or redistribution of JCN Newswire content is expressly prohibited without the prior written consent of JCN Newswire. JCN Newswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

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