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In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
Western Heritage Selects Underwriting Module of ISCS's SurePower Innovation(R)

SAN JOSE, CA and SCOTTSDALE, AZ -- (Marketwire) -- 01/08/13 -- ISCS is pleased to announce our partnership with Western Heritage Insurance Company, a subsidiary of Nationwide Insurance®, to provide the underwriting module of ISCS's SurePower Innovation® Policy Administration Suite. Western Heritage will use the module in the development of their rate-to- issuance system.

The modular nature of the SurePower Innovation suite will streamline critical processes and creates a more customer-centric environment for Western Heritage's managing general agents, and ultimately program managers.

"We're building this system for our customers using an outside-in approach," said Heidi Lambert Clark, director of business services for Western Heritage. "ISCS provides a solution that our customers will find easy-to-use and efficient in rating, quoting and issuance."

ISCS's SurePower Innovation is the property and casualty (P&C) industry's most modern, field-proven, modular administration suite, including pre-integrated components for policy, claims and billing processes, as well as document management, data marts, agent and consumer self-service portals and other business capabilities. SurePower Innovation modules can be implemented independent of one another, or in combination. Western Heritage and ISCS will work together to implement the SurePower Innovation Policy Administration Suite to allow quick and easy introduction.

During the implementation, ISCS will utilize recognized agile development methods, including defined sprints and continual acceptance testing, to control project scope and ensure the highest business value in the final result. Ultimately, SurePower Innovation will allow Western Heritage to increase speed-to-market on product changes, rate changes and product introductions, and improve customer satisfaction and retention.

"Western Heritage is focused on providing an easy rate-to-issuance solution for the benefit of their customers," said Andy Scurto, president of ISCS. "We are extremely pleased to be selected as the solution that can streamline their processes and assist the company in achieving a strategic business goal."

About ISCS
P&C carriers and MGAs rely on the modular, Web and SOA-based SurePower Innovation Policy Administration Suite to perform critical business processes for commercial, personal and specialty lines of business. These include underwriting automation, policy and claims management, integrated reinsurance, integrated billing and much more. The system provides integrated document management, a rules-based data warehouse, and document imaging client tool for bulk indexing and LDAP-standards security. With modern highly scalable, extensible, and configurable technology, SurePower Innovation enables insurers of all sizes to meet today's market requirement for business agility. SurePower Innovation Policy Administration Suite is a company-wide, strategic choice for carriers to both retain customers and increase their book of business. For more information contact Phil Kiekhaefer, Ph.D., Director of Marketing & Usability for ISCS, at 1-888-901-ISCS,, or visit

About Western Heritage Insurance
A wholly owned subsidiary of Nationwide, Western Heritage Insurance Company ( benefits from the backing of one of the largest insurance and financial service providers in the United States, an A.M. Best Rating of A+XV (superior) and a Standard & Poor's "A" rating. As part of an industry leader with impeccable financial strength and stability, Western Heritage Insurance Company provides practical solutions to meet their agents' needs. For more information about Western Heritage, please contact Tom Tirone at 480-365-2283, or

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