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In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
WNC First Insurance Services Reduces Insurance Processing Times by 90 Percent With Specialized Business Software’s Custom Software Solution

Specialized Business Software, a provider of custom software solutions for insurance, mortgage and financial services companies, announced WNC First Insurance Services, a provider of risk protection solutions to financial institutions, insurance companies and agents, reduced the time it takes to process insurance policies by 90 percent with Specialized Business Software’s (SBS) custom software solution.

As a rapidly growing insurance tracker, WNC needed a custom software solution that would enable it to receive a broader array of insurance policies electronically. By significantly increasing the number and type of insurance policies WNC can receive electronically, WNC eliminated the traditional requirement of having to manually input those insurance policies into its computer systems. In June of 2012, WNC chose SBS’ custom X12 EDI software solution. Since launching the software, SBS’ custom insurance software solution has enabled the company to redeploy extra internal resources to other areas. By increasing the breadth of its automated processes and increasing efficiency, WNC has achieved a significant reduction to data capture costs.

“We chose a customized solution through SBS that was designed to meet our specific needs because a generic, out-of-the-box software system would not have provided the same level of capability,” said Jim Sigafoos, Chief Operating Officer at WNC First Insurance Services.

“Every feature we included in WNC’s insurance software solution was focused on either saving time and money or enhancing the organization’s ability to serve their customers,” said Steve Wiser, president and founder of Specialized Business Solutions. “This eliminated a lot of wasted effort and enables WNC’s staff to maintain their focus on their customers.”

About WNC First

WNC First Insurance Services is an industry-leading provider of insurance related products written through leading financial institutions nationwide. To learn more, please visit:

About Specialized Business Software

Since 1999, Cleveland-based Specialized Business Software has developed custom technology solutions for insurance, mortgage and financial services companies to enable them to improve business processes and operate more efficiently and increase profitability. SBS’ custom technology solutions automate routine tasks on behalf of the user, eliminating the need for spreadsheets and manual processes. For more information, please visit

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