Symantec Survey Shows Costs, Benefits of Mobile Adoption
Enjoy the benefits of mobility while minimizing the drawbacks
By: Brian Duckering
Feb. 25, 2013 08:00 AM
Symantec's 2013 State of Mobility Survey uncovered two distinct groups among businesses that have implemented mobility. One group could be called the Innovators. They are willing to take a chance as early adopters of technology, seeking opportunities to improve themselves and accepting the risks. On the other side is the group who could be considered Traditionals. This more conservative group resists change because of the risks. They are much more reactive than active, and do not like upsetting the status quo.
Business Attitudes Toward Mobile Adoption and Management
Given this difference in attitude, the Innovators have 50 percent more employees using smartphones than Traditionals. And their commitment to mobility also extends to purchasing phones for employees, at a rate of 55 percent compared to 44 percent of Traditionals. Mobile apps are also used more by Innovators, and they are far more likely - at 83 percent - to be discussing a private app store for employees, compared to slightly over half (55 percent) of the Traditionals.
In addition to simply allowing more employees to use mobile devices for business, the Innovators are taking a more active role in the management of devices. This includes implementing mobile policies and adopting information protection tools - regardless of whether the employee or the company owns the device. Technology also plays a greater role in policy enforcement among the Innovators, at nearly twice the rate of the Traditionals, who - when they do it at all - are more likely to use manual methods.
Weighing the Costs and Benefits
The key lies in the advantages of mobility, with Innovators seeing a number of impressive benefits throughout the organization. Overall they are seeing more satisfied employees and better retention rates, as well as greater productivity, efficiency and business agility. In addition, they report better company perception, customer happiness and overall competitiveness. In the end, the Innovators are experiencing higher revenue and profit growth, nearly 50 percent higher than the Traditionals.
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