Industry News Desk
MetraTech Releases MetraNet 7.0
Behavioral billing enables customers to easily pivot products, pricing and business models
By: Elizabeth White
May. 14, 2013 04:30 PM
MetraTech, a provider of agreements-based billing™, commerce and compensation solutions, on Tuesday announced the availability of MetraNet® 7.0. With this latest release, MetraTech builds upon its agreements-based billing and real-time Commerce Decision Engine with the introduction of Behavioral Billing™ and multi-party settlement capabilities. Service providers now have an unlimited ability to create pricing models that drive customer behavior and compensation models that drive channel behavior based on any product or service attributes spanning arbitrary collections of accounts. MetraTech service providers' customers have an intuitive now-cast dashboard that enables them to modify their behavior to manage costs or meet commitments. Release 7.0 is being deployed by seven MetraTech customers.
Communications providers have long used pricing models such as peak and off-peak rates to drive customer behavior. While commoditized away in the long distance market, this approach has re-emerged in cloud, smart grid and other markets. MetraNet easily supports these simplistic models as well as more sophisticated models for differentiation. For example, a cloud provider with a newly deployed data center in Amsterdam might want to provide discounted pricing for large compute instances run in the new, underused data center. Users who would otherwise use an over-extended node in their region could take advantage of the new data center by meeting a minimum financial or compute-hour commitment. Similar nuances can be used to drive channel behavior. MetraNet's metadata-driven architecture enables granular transaction data to be captured and analyzed so that these models can be tweaked or entirely changed.
In addition, bill shock has been a persistent issue for service providers. While solutions exist to address this issue for consumers, MetraNet now solves the problem for multinational customers with tens of thousands of accounts, spanning multiple services, pricing models and currencies. The intuitive now-cast dashboard provides insight into the current and projected position of agreement terms, commitments, discounts, and single and multi-bucket pricing models. Based on this information, customers can modify their behavior to manage costs or meet commitments. In addition, threshold-based notifications can be configured for any metric.
MetraTech founder and CEO Scott Swartz said, "MetraTech created a monetization platform that can apply corporate wide insight that provides customers with the visibility they need to make strategic decisions. Using our mmetadata configuration, they can quickly configure enterprise agreements unlocking the potential for service providers."
Other highlights of MetraNet 7.0, can be found in the MetraNet 7.0 data sheet.
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