Moore-Wilson: Efficient Digital Agency DevOps with AppNeta
Drupal Case Study
By: TR Jordan
Sep. 5, 2013 07:00 AM
Moore-Wilson is a British design and development agency, purveyors of "bespoke technology solutions". In other words, they're in charge of the full web app experience, from design and development to lifecycle maintenance. Their projects are mostly PHP-based, often using Drupal as a CMS base. High-profile clients include British National Air Traffic Services, which runs UK air space, and Chatham House, an international think tank.
After evaluating several APM tools and options, MW choose TraceView - and they're glad they did.
"Memory consumption would go through the roof and it would just burn itself into the ground, and that's been going on for some time. Never really identified it in the traditional means ...TraceView just made it blatantly obvious what the problems were."
As an open-source based shop and Drupal contributor, MW leverages open-source code in their applications. However, this can be a double-edged sword: a contributed module of code might have worked well in the original author's environment, but is not scalable in certain applications. TraceView's excellent Drupal support gives the maintainers an expert's insight into the function and performance of the code in production, making these problems easy to track down and resolve.
"When we do have these issues, what may take a day's worth of digging into Drupal and narrowing down could now be done in an hour or two."
"It's no longer the developers pointing a figure at operations saying ‘Your servers are running slow.' It's no longer us going ‘It's your code running slow.' We've all got some ground to actually stake an argument on."
With Puppet modules for easy deployment and also hooks into TraceView's annotations system, MW has a performance dashboard that is up-to-date with their deployments but also reflects knowledge about what changed and when-when they new code was deployed, or configuration changed. All of this means that they can concentrate on shipping new features, without spending undue time chasing down production issues.
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