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How to Harness the Power of Digital Transformation By @IsaacGe0rge | @CloudExpo #Cloud
I tend to view digital transformation holistically as the confluence of SMAC (social, mobile, analytics and cloud) technologies
Oct. 28, 2015 02:45 PM
How to Harness the Power of Digital Transformation
Right now it feels like the whole world is moving to digital at breakneck speed. Banks, insurance companies, retailers and large manufacturers are all looking at how they can digitally transform the organisation to keep up with customer demand, business expectations and compete globally. However, while digital transformation is becoming all-pervasive agreement on what digital transformation actually means, how to leverage its potential, and most importantly how to make a digital transformation project a success still remains elusive for many.
I tend to view digital transformation holistically as the confluence of SMAC (social, mobile, analytics and cloud) technologies, cutting through business processes, enabling agile & secure infrastructure, leveraging IoT & connected devises, driven by seamless integration into (and upgrading) of current IT systems and underpinned by actionable insights for sustainable differentiation across customer experience and business efficiency.
In fact, I believe that customer experience is a big driver for digital transformation projects and will continue to be for a long time to come. What I mean by this is:
The business efficiency theme driving digital transformation projects is all around creating differentiation for organisations through one or more of the following:
That said, the key driver for most organisations around digital transformation primarily stems from the fact that it offers tremendous opportunity to enable business differentiation and impact in the market. It will give many organisations the competitive edge they are looking for – and in some instances change the game in their respective sectors.
However, embarking on a digital transformation programme comes with its own set of challenges and requires an enormous amount of change to the organisation in order to bring in this new approach. In my experience, this is a complicated programme of work that involves people, process and technology, which are all equally important.
At Happiest Minds we focus on helping companies on their digital journey and as a result have gained a huge amount of insight. Here are four critical success factors that we believe will help organisations tap into the tremendous potential that digital can offer:
Most companies tend to start small with pilots and proof of concepts. That is a good way of getting buy-in, however it needs to be aligned to an overall vision and roadmap.
In my experience if a digital transformation project lacks management or stakeholder buy-in and/or fails to adequately take into consideration its current IT landscape, then alarm bells should start ringing as these two factors are the most common cause of stress, delays and failed digital projects. And remember, time frames for these types of projects also tend to shrink due to demands from the business.
Try to set a realistic time frame rather than the time frame that the business dictates and work with a digital partner that has the ability and agility to deliver what you need. Otherwise you are certain to set yourself up for failure.
The post How to harness the power of digital transformation appeared first on Cloud Best Practices.
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