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Incident Management for IoT | @ThingsExpo @PagerDuty #AI #IoT #M2M #API
Because of the inherent complexity in IoT systems, end-to-end monitoring and integration are vital
By: PagerDuty Blog
May. 7, 2017 01:00 PM
Incident Management for IoT Today
The Internet of Things (IoT) is starting to become very popular in the lives of people, and in enterprises globally. While it began as a novelty, more innovative and mission-critical use cases have been popping up lately. With the sheer variety of IoT devices available, the large amount of data that’s generated, and the various security vulnerabilities, companies that make IoT devices face a host of challenges that an incident resolution platform can help with. If you’re building an IoT system today, or have plans to build one in the future, it’s crucial to make your IoT system resilient and safe by investing in a solution for best practice incident resolution.
IoT Systems Need Integration
Integration with monitoring, logging, and ITSM tools makes a big difference for IoT and can help developers of IoT devices heave a collective sigh of relief. A solution like PagerDuty makes it easier to organize the chaos by managing it all from a centralized dashboard and defining rules to customize event management behaviors and workflows.
Various IoT Integrations
Resin.io, a client, server and device platform for IoT, uses PagerDuty to handle IoT incident management. A solution like Resin.io brings the principles and benefits of DevOps to the world of IoT. Other benefits of Resin.io include its use of the Linux kernel, which removes the need to use proprietary software for IoT devices. This makes development a lot more familiar.
In addition, Temboo uses PagerDuty for parking management with the use of a sensor module. The IoT sensors can trigger alerts, allowing the sensor data to be used to find out if parking spaces are available. Temboo and PagerDuty can also be used to place sensors in a senior citizens’ living area so that their adult children can be informed of a call for help or lack of mobility.
Another tool, SmartBear’s AlertSite, helps with quality checks and API tests for IoT. It automates the execution of these tests instead of having to do them manually. In essence, it’s a unified synthetic monitoring platform that also contains alerting capabilities which send quick alerts directly from the testing location and emulates end user behavior. PagerDuty integrates with AlertSite to augment its monitoring capabilities with state-of-the-art, end-to-end incident resolution capabilities.
Preventing Abuse Before it Happens
Incident management is not just something that should be seen as a goal. It’s incredibly important for creating a safer environment for IoT to exist in. IoT seeks to help improve people’s lives in ways that devices have never been capable of before. When devices play such a crucial role, preventing and remediating incidents becomes more important than ever. V2.0 of the PagerDuty API has readied the PagerDuty platform for the IoT-centric future, enabling endless possibilities of integrations that make the end user and developer experience more pleasant, extensible, and reliable.
Internet of @ThingsExpo, taking place June 6-8, 2017 at Javits Center, New York City, is co-located with 20th International @CloudExpo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
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The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago.
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2017 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
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With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Track 1. FinTech
Delegates to Cloud Expo / @ThingsExpo will be able to attend 8 simultaneous, information-packed education tracks.
There are over 120 breakout sessions in all, with Keynotes, General Sessions, and Power Panels adding to three days of incredibly rich presentations and content.
Join Cloud Expo / @ThingsExpo conference chair Roger Strukhoff (@IoT2040), June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA for three days of intense Enterprise Cloud and 'Digital Transformation' discussion and focus, including Big Data's indispensable role in IoT, Smart Grids and (IIoT) Industrial Internet of Things, Wearables and Consumer IoT, as well as (new) Digital Transformation in Vertical Markets.
Financial Technology - or FinTech - Is Now Part of the @CloudExpo Program!
Accordingly, attendees at the upcoming 20th Cloud Expo / @ThingsExpo June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA will find fresh new content in a new track called FinTech, which will incorporate machine learning, artificial intelligence, deep learning, and blockchain into one track.
Financial enterprises in New York City, London, Singapore, and other world financial capitals are embracing a new generation of smart, automated FinTech that eliminates many cumbersome, slow, and expensive intermediate processes from their businesses.
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