yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Computing
Conference & Expo
November 2-4, 2009 NYC
Register Today and SAVE !..

2008 West
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
Red Hat
The Opening of Virtualization
User Environment Management – The Third Layer of the Desktop
Cloud Computing for Business Agility
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Return on Assests: Bringing Visibility to your SOA Strategy
Managing Hybrid Endpoint Environments
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
How Can AJAX Improve Homeland Security?
Beyond Widgets: What a RIA Platform Should Offer
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
CORRECTING and REPLACING Avtex Acquires QoS Telesys Genesys Business

Headline of release should read: Avtex Acquires QoS Telesys Genesys Business (instead of Avtex Acquires QoS Telesys).

The corrected release reads:


Acquisition Further Cements the Organization’s Foothold as a Leading Contact Center Deployment and Optimization Partner

Avtex, a provider of integrated interaction solutions, announced today the acquisition of QoS Telesys, a California-based contact center consulting firm. QoS Telesys focuses on designing and implementing contact center technologies that help clients more engage customers and enhance experiences. Leveraging the Genesys contact center technology portfolio, QoS Telesys creates customized contact center solutions that meet the unique needs of each and every client.

“Customers of the Genesys platform have relied on QoS technical expertise and innovation for 15 years,” said George Demou, Avtex President and CEO. “We are pleased to bring this talent to Avtex and continue to build our presence in the West.”

Adding the QoS brand to the Avtex family allows both organizations to continue to provide industry-leading contact center consulting and technology services to clients.

“When we looked at the ever-changing landscape within our industry it was clear that in order for us to continue providing customer experience solutions we needed to evolve,” said Jeff DeVries of QoS Telesys. “Avtex was a natural partnership that enables us to provide our customers with a level of service and support unmatched in the industry while continuing to evangelize Genesys technology solutions.”

“I am excited to join Avtex to help move the company into a more CX-centered environment and help clients better understand and utilize the Genesys technologies,” said Robert Wakefield-Carl, of QoS. “With the additional resources our team brings to Avtex, we have a team in place to move customers into the next generation of customer service and understanding technologies like AI, Self-Service, and Mobility Omnichannel to better serve their customers.”

QoS Telesys is the third acquisition Avtex has made in California recently as they continue to expand and bring their full suite of CX consulting and technology solutions into the western region of the United States.

About Avtex

Avtex is a full-service Customer Experience (CX) consultancy focused on helping organizations build trust with their customers. As a peer-recognized consulting firm, Avtex guides organizations through the process of creating or improving CX strategies, platforms and policies. Avtex offers a wide range of services to support CX, including CX Consulting, Technology Optimization, Technology Innovation and Systems Management. The company’s long-standing partnerships with industry leading vendors allows it to provide a wide range of technology solutions, including Contact Center, Customer Intelligence, Business Productivity, App Development and more. For more information, visit

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

SOA World Latest Stories
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability...
"We started a Master of Science in business analytics - that's the hot topic. We serve the business community around San Francisco so we educate the working professionals and this is where they all want to be," explained Judy Lee, Associate Professor and Department Chair at Golden Gate...
We call it DevOps but much of the time there’s a lot more discussion about the needs and concerns of developers than there is about other groups. There’s a focus on improved and less isolated developer workflows. There are many discussions around collaboration, continuous integration a...
The dynamic nature of the cloud means that change is a constant when it comes to modern cloud-based infrastructure. Delivering modern applications to end users, therefore, is a constantly shifting challenge. Delivery automation helps IT Ops teams ensure that apps are providing an optim...
Modern software design has fundamentally changed how we manage applications, causing many to turn to containers as the new virtual machine for resource management. As container adoption grows beyond stateless applications to stateful workloads, the need for persistent storage is founda...
"CA has been doing a lot of things in the area of DevOps. Now we have a complete set of tool sets in order to enable customers to go all the way from planning to development to testing down to release into the operations," explained Aruna Ravichandran, Vice President of Global Marketin...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)!

Advertise on this site! Contact advertising(at)! 201 802-3021

SYS-CON Featured Whitepapers