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In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
Uniken Named a Cool Vendor in Identity and Access Management by Gartner

Uniken, a leader in customer-first omni-channel security, has been named in the 2018 Gartner “Cool Vendors in Identity and Access Management” report. This annual Gartner designation highlights companies that are interesting, new and innovative vendors, products and services.

According to Gartner1, “Digital business initiatives create a tension between the need for robust and resilient IAM capabilities and the desire to provide great user/customer experience. Security and risk management leaders seeking to resolve this tension should embrace innovations exemplified by Gartner's Cool Vendors.” The inability to resolve that tension has left many organizations mired in the early stages of digital transformation, stuck after they webified and mobile-enabled some basic client interactions, and dealing with poor security and customer experience in their call centers and other channels.

Uniken’s REL-ID platform takes aim at this core tension and empowers clients to harness the full potential of their digital transformation initiatives creating a consistent “customer-first” security experience across the digital channels of web, mobile, and chat as well as traditional channels such as the call centers. REL-ID’s unified defense-in-depth approach binds the combination of user, app, device and service identity to a powerful 1:1 split cryptographic key, such that all five elements of this multi-factor authentication would have to be simultaneously compromised for an attacker to successfully circumvent the security. This strong authentication also creates a Man-in-the-Middle-proof encrypted channel that cloaks data, APIs and services from attacks, and is further bolstered with intelligent endpoint threat detection to completely lock down the mobile channel in a unique way that can help any enterprise enhance trust and combat fraud while improving customer experience.

“A ‘Customer-First’ approach to security is easy to discuss, but extremely challenging to put into practice,” said Bimal Gandhi, CEO of Uniken. “Working with our clients to ‘solve for the customer’ forced us to go beyond simply building strong authentication for mobile and web, and address security for all their customer-facing channels, especially the call center. The result is over $1.5 trillion protected with zero loss, while also reducing costs. We believe our recognition as a Gartner Cool Vendor serves to further validate the innovative approach we have developed that is driving our growth with customers no longer willing to compromise between security and customer experience.”

Gartner clients can download the report at

1 Gartner, “Cool Vendors in Identity and Access Management,” Ant Allan, Dionisio Zumerle, May 10, 2018

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Uniken

Uniken makes connecting safe by combining amazing security and transaction verification with a phenomenal client experience. By tightly integrating identity based on biometrics, powerful split key cryptography, and device intelligence with a secure channel and endpoint threat detection, Uniken’s REL-ID Platform delivers unified defense-in-depth that eliminates every vector for credential compromise, is designed to secure digital channels, takes fraud to zero, and meets global regulatory compliance needs.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

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