SOA in the Cloud - Monitoring and Management for Reliability
Organizations looking to reduce integration costs are increasingly adopting SOA to maximize to maximize their IT investment
Jul. 20, 2009 06:15 PM
- Oblix offers COREsv as a comprehensive management product for Web services. The key components of COREsv are a policy manager, policy gateways, policy agents, and a policy dashboard. The policy manager of COREsv extends the identity management process of user-to-application interaction to application-to-application interaction and provides graphical tools to build security in these interactions. Policy gateways act as proxies that intercept inbound requests and implement policy steps in a non-intrusive manner. The policy agents plug directly into a Web service providers toolkit providing a more fine grained control over an application's operations than a gateway. The monitoring dashboard is a graphical tool that collects and displays data from the agents and gateways and executes rules that notify or correct problems based on the data. Oblix provides a custom built agent for TIBCO's Web service tool, BusinessWorks.
- Actional's Web services management product is "Looking Glass." Its essential components are an enterprise management console, an SOA planner (for analysis and planning) a customizable portal for service and SLA monitoring, and a management and policy server. Looking Glass provides "Service Stabilizers" that can be configured to define compensatory actions in case of failures so that the anticipated or known problems can be automatically handled. A root-cause analysis mechanism in Looking Glass provides a more comprehensive insight into failures and obviates the need to mine log files. Looking Glass excels in both monitoring and management.
- AmberPoint's AmberPoint Express provides logging, auditing, testing, exceptional handling, and a security mechanism for managing the Web services. Defining service-level objectives is the key to configuring the Web services for monitoring and management by Express. Analogous to the service stabilizers in Looking Glass, the product provides the capability to define compensatory transactions for service level agreement violations.
- Ensemble by Infravio uses contracts as the metaphor for defining relationships between the SOA provider and consumer. All the monitoring and management actions in the pipeline are terms in the contract. The product provides most of the management functions like logging, reporting, load balancing, versioning, fail over, authentication, and authorization. Ensemble is a management-heavy tool.
It is expected that some of the WSIs will be overtaken by the Web service development toolkit providers like IBM, TIBCO, BEA, and Microsoft in the future as these vendors reinforce their offering of Web services development tools with a management and monitoring stack.
Standards to the Rescue
A number of standards are emerging aimed at improving the manageability and reliability of Web services. These standards address some of the problems intrinsic to the HTTP protocol that make Web services unreliable.
WSDM and WS-Security are the two key protocols that will influence how we manage Web services in the future. WS Reliability is an effort to boost the reliability of the Web service by defining the QoS in the service call. The underlying protocol should be able to handle the QoS reliability requirements.
Build or Buy?
Chances are that most organizations won't need a comprehensive management solution to Web services. If your deployment hits critical mass (more than 20-30 Web services), you need to evaluate using a monitoring and management solution. The choice is between supplementing what the development toolkits offer with a planned and consistent code base that lays the foundation for management and monitoring or using one of the WS's. Using WSIs can cause some performance degradation in high volume, small message size situations. With larger message sizes, the compression feature offered by WSIs reduces the latency. The graphical nature of WSIs, drag-and-drop tools, and intuitive thinking to configuring contracts or service levels makes the task of monitoring and management easier.
A number of technical committees have been formed to address the deficiencies in monitoring and managing Web services. The future looks much better, especially with the Web service providers planning support for what the technical committees recommend. The monitoring and management services that a Web service provider will offer will serve to differentiate its product from competitors' products.