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In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
First Tennessee Bank Implements Online Banking Solutions Secure File Transfer Service for Commercial and Small Business Customers
Online Banking Solutions (OBS) announces First Tennessee Implementation of the Online Messenger(TM) Multi-Channel Information Delivery Platform

ATLANTA, Oct. 20 /PRNewswire-FirstCall/ -- Online Banking Solutions (OBS) today announced that First Tennessee Bank successfully implemented the OBS Online Messenger system with the introduction of automated file delivery services for commercial and small business customers.

The bank's Online Messenger rollout plan includes a package with simple file mapping and data integration features for small business owners eliminating the need to format files to bank specifications.

"With the new OBS Secure File Transfer Service, our customers no longer need to write cumbersome scripts to transmit a file. In addition, when another copy of a file is needed, the customer can activate the request online versus having to call into the customer support area," said Nanette Crocker, SVP, First Tennessee Bank.

According to Crocker, the file mapping feature enables the bank to expand its Positive Pay customer base since small businesses can now send simple spreadsheet formats that are systematically converted to the bank's required file layout.

"Leveraging the tools utilized by a small company enables Treasury Management services to meet the needs of the business banking market," says Joe Spatarella, OBS vice president of Sales and Marketing. "Features that enable secure file transfer with a straight-forward 'browse and attach' approach remove complexity and cost of entry barriers to service and resulting revenue growth."

About OBS

OBS is a highly specialized Atlanta-based technology company providing next-generation Cash Management and Business Banking revenue generating solutions to Financial Institutions. OBS clients include 7 of the top 50 banks. Based on the proven, event-based, multi-channel Online Messenger(TM) ASP platform, products include: Unattended BAI File Delivery, M-Secure Browser, M-Secure Keyboard, Two-Factor Authentication, Secure File Transfer, Automated File Mapping, Single Sign-On (SSO) Services and OnBoard Automated Enrollment Engine.

About First Horizon

The 6,500 employees of First Horizon National Corp. (NYSE: FHN) provide financial services through more than 200 bank locations in and around Tennessee and 14 capital markets offices in the U.S., Hong Kong and Tokyo. First Tennessee Bank has the largest market share in Tennessee and one of the highest customer retention rates of any bank in the country, and FTN Financial is one of the nation's top underwriters of U.S. government agency securities. FHN has been recognized as one of the nation's best employers by AARP and Working Mother magazines. More information can be found at

SOURCE First Horizon National Corp.

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