Salesforce.com customers can now deploy HearMe directly within Salesforce CRM for Desktop Video Conferencing

NEW YORK, Nov. 3 /PRNewswire/ -- HearMe, a leading provider of web-based, desktop video conferencing and online collaboration solutions, today announced the availability of HearMe for salesforce.com's Force.com AppExchange. The integration turns HearMe into an excellent choice in video conferencing for Salesforce CRM, allowing users to quickly connect with co-workers and customers via video conferencing in real time. Built using the Force.com platform, HearMe is immediately available for test drive and deployment on the Force.com AppExchange at http://www.salesforce.com/appexchange/detail_overview.jsp?id=a0330000005mQc6AAE.

With this integration, Salesforce CRM users will be able to:

• Schedule and launch desktop video conferences directly from the Salesforce CRM user interface
• Share pre-recorded video in real time as part of the meeting
• View each other and interact in real-time through voice, video and chat in rooms with up to 2,000 participants simultaneously
• Share documents and desktop applications with other room participants

"As businesses have looked for ways to cut costs, whether by enabling a virtual work force, or eliminating the need to travel, desktop video conferencing has come to the forefront," said Hannah Rothman, Senior Marketing Director for HearMe. "HearMe's solution has a feature set that allows businesses to connect in real-time to employees and customers alike, while offering a low cost, flexible collaboration solution."

HearMe's web-based video conferencing system empowers small businesses, distance educators and mobile work forces to conduct meetings in real time at an affordable price. The solution provides video/audio conferencing, desktop and application sharing within a user-friendly interface. HearMe meeting rooms are entirely browser based, thus protecting users while eliminating the need to download software commonly found among competitors. HearMe also reduces teleconferencing costs by providing full duplex VoIP capabilities. HearMe's patented multicasting technology allows an unlimited number of users to actively participate in a meeting via voice, video and text chat.

"Thousands of customers are using the Force.com AppExchange to extend the benefits of SaaS applications throughout their enterprises," said Clarence So, Chief Marketing Officer, salesforce.com. "Bringing together HearMe and Salesforce CRM allows our users to collaborate with video, in real time, both within their organizations and with their customers."

About the Force.com Platform and AppExchange

Force.com is the only proven Platform as a Service for building and running business applications in the cloud. The Force.com platform powers the Salesforce CRM applications, more than 800 ISV partner applications like those from CODA and Fujitsu, and more than 85,000 custom applications used by salesforce.com's 47,700 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel.

Force.com is the fastest platform for building and deploying complex business applications. Unlike a stack of disparate client/server hardware and software products, Force.com unifies the development and deployment model from the database to the device, allowing developers to easily assemble applications with clicks, components and code, and then instantly deploy them on salesforce.com's trusted global infrastructure. Customers and partners are using Force.com to build all kinds of business applications from supply chain management to compliance tracking, brand management, accounts receivable, claims processing applications and much more.

Applications built on the Force.com platform can be easily distributed to the entire SaaS community through the Force.com AppExchange marketplace at http://www.salesforce.com/appexchange/.

About HearMe(R)

HearMe, a division of Paltalk, is a web-based video conferencing and online collaboration solution. It empowers SMBs, corporations, and distance educators to participate in fully scalable voice and video conferences. Utilizing cutting edge video technology to provide real time motion of up to 15 frames per second, participants of a HearMe-hosted meeting can share video in addition to documents and desktop applications. With built-in VoIP capabilities, HearMe eliminates the need for a conference phone bridge line, decreasing costs for SMBs and enterprises alike. This also allows all participants a hands-free conferencing experience. HearMe's offering enables companies to connect their mobile workforce, distance educators, and organizations to work more efficiently regardless of geographic location.

About Salesforce

Salesforce.com is the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS). The company's portfolio of SaaS applications, including its award-winning CRM application, available at http://www.salesforce.com/products/, has revolutionized the ways that customers manage and share business information over the Internet. The company's Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace available at http://www.salesforce.com/appexchange.

As of April 30, 2008, salesforce.com manages customer information for approximately 43,600 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

SOURCE HearMe