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In many cases, the end of the year gives you time to step back and take stock of the last 12 months. This is when many of us take a hard look at what worked and what did not, complete performance reviews, and formulate plans for the coming year. For me, it is all of those things plus a time when I u...
Nimsoft Breaks Open the Business Service Management Market With BSM Express
Nimsoft Shatters Legacy Model by Demonstrating IT Value in Hours Versus Months; Makes BSM Accessible at Pennies on the Dollar of Competing Alternatives

REDWOOD CITY, CA -- (Marketwire) -- 04/21/09 -- Nimsoft, Inc., the Big 4 alternative for IT performance and availability monitoring solutions, today announced BSM Express(TM), an easy-to-use addition to Nimsoft's monitoring solutions that dynamically shows how well IT services align with business goals. BSM Express associates and aggregates performance and availability metrics with specific business objectives, enabling the business to quickly visualize the health of its services and to account and measure the financial impact that poor performance or downtime have on the organization.

Unlike other BSM solutions that are both costly and complex to use and deploy, Nimsoft offers organizations tangible value within hours as opposed to weeks at a fraction of the cost of alternative solutions:

--  Real-time decision-making data:  BSM Express provides "service health"
    views of how well the IT environment is delivering to a particular service
    in addition to business views that demonstrate IT's impact on the bottom
    line. For example, this enables organizations to determine if transaction
    response times slow down, how much this occurrence will cost the business.
--  Immediate time to value:  BSM Express installs as a software download
    and discovers the monitored environment automatically so that organizations
    can be using the product within a couple of hours versus traditional
    approaches that take many months and years. Nimsoft's dashboards provide a
    "Show Me" experience through interactive views of real-time data on user,
    network, and service performance.
--  Low acquisition cost and Total Cost of Ownership: Organizations can
    acquire BSM Express for a price so low that already customers and analysts
    are calling this a major turning point in the delivery of Business Service
    Management solutions. Nimsoft BSM Express requires minimal on-going
    management and operational costs over its lifespan.
--  Minimal consulting services required:  When organizations install
    legacy BSM solutions, typically it will require weeks to months of
    planning, the installation and integration of 10 or more pieces of
    disparate software, resulting in armies of consultants, a plethora of
    product boxes and multi-product multi-vendor integration work. Because BSM
    Express is so easy-to-use, customers will require minimal support when
    scaling it across their IT environment.
--  Broad and Scalable: The Nimsoft solution has the support required for
    heterogeneous environments, enabling customers to centrally manage all
    virtual, physical or cloud-based elements on the IT infrastructure.
    Additionally, BSM Express can efficiently address large, infrastructures
    running thousands of servers, databases, applications and network devices.

"We've been looking for a BSM solution for quite some time but found that legacy products required too much time, effort and money to be worthwhile for our organization," said Christopher Muro, director of managed services for CCSI. "With Nimsoft, we were able to find a very complete BSM solution that enabled us to be up and running quickly at a cost that is simply incomparable to the alternatives. Because Nimsoft offers easy-to-use, customizable dashboards, we are able to provide our customers with insights and views of the infrastructure that even the least technical person can comprehend."

BSM Express Improves Corporate Bottom Line

BSM is a natural extension of the Nimsoft Monitoring Solution, which provides network monitoring, server monitoring, database monitoring, application monitoring and service level management (SLM) from a single point of control. With the addition of BSM Express, IT departments can now correlate and aggregate the monitoring data gathered with the predefined metrics demanded by the various lines of business, enabling IT to measure and prioritize the impact that certain events have on the company's bottom line.

Nimsoft's interactive and customizable dashboards provide proactive and prioritized notification of problems across the organization. The dashboards can deliver both technical and management views of monitoring and BSM information that can be gathered and shared across organizational silos. This enables collaboration across the organization resulting in faster problem resolution and ultimately, greater productivity.

"In today's economic climate, IT is a key competitive differentiator, especially for mid-sized companies," said Rachel Chalmers, Research Director with The 451 Group. "Such companies may have few IT resources but still need to understand the health of their network as it relates to their bottom line. Nimsoft's BSM Express, which builds on the company's monitoring heritage, aims to help businesses monitor and aggregate performance and availability metrics in order to correlate them with specific business objectives. The IT organization can view and measure the business impact of poor performance and downtime, make adjustments to the network and potentially improve the company's bottom line."

"Organizations are starting to realize that they have spent too much time, money and people on BSM solutions that promise the world but rarely deliver," said Gary Read, president and CEO of Nimsoft. "At Nimsoft, we've eliminated the complexity that legacy providers have created by building the first feature-rich BSM solution that is affordable and easy to use, yet highly functional. We are taking a discipline that previously could only be afforded by organizations with lots of spare IT budget and we are making it available to the mass market."

BSM Helps Managed Service Providers Expand Their Service Portfolios

BSM Express also provides Managed Service Providers (MSPs) with a valuable add-on service that will enable them to increase margins in an increasingly competitive marketplace. MSPs choose Nimsoft because of its broad, extensible and scalable solution that enables them to grow their service offering from simple monitoring to more advanced services such as application and end user response time monitoring. With Nimsoft, they are able to offer more consistent, cohesive reporting across service lines, demonstrating Service Level compliance and Key Performance Indicators (KPIs) in real time. Nimsoft also enables MSPs to streamline administration and the time spent on training, deployment and ongoing maintenance.

"With the unpredictable nature of the economy, IT organizations are being asked more frequently to justify costs and demonstrate value," said Vince Conroy, chief technology officer for FusionStorm. "With Nimsoft's BSM Express, we are able to offer organizations a valuable service that provides the monitoring capabilities companies need to support a wide variety of assets in addition to a BSM solution that provides a quantifiable and justifiable account of all their IT services. Because the Nimsoft product suite is so easy to use, we are able to add new customers very quickly and begin immediately establishing our value proposition as a trusted partner."

Pricing and Availability

BSM Express is available immediately and pricing begins at $10,000 for an annual subscription. For more details on acquiring this solution, please contact Nimsoft.

Customers that have already installed Nimsoft's performance monitoring solution are welcome to download and begin immediately using the BSM Express solution.

For More Information:

-- BSM Express videos: introduction to BSM Express, installation process, discovery process

-- Nimsoft Dashboard graph

-- Related Materials

About Nimsoft

Nimsoft is the fastest growing provider of next generation performance and availability monitoring solutions for the complete physical and virtualized cloud IT infrastructure. The Nimsoft solutions redefine the standards for ease of use and speed of deployment -- providing outstanding return on investment and unparalleled customer satisfaction. Over 800 customers in 36 countries rely on Nimsoft solutions to monitor their IT based business applications and services including cloud environments. These customers include mid-market and global organizations, such as Barclays Capital and Amway Corporation, Bay Area Rapid Transit, Ladbrokes, MTU Aero Engines, TriNet, TRW Automotive, and hundreds of leading managed service providers such as CDW Berbee, Easynet and Rackspace Managed Hosting. For more information, visit

Nimsoft and the Nimsoft logo are trademarks or registered trademarks of Nimsoft, Inc. All other company and product names may be trademarks or registered trademarks of their respective companies.

© 2009 Nimsoft Inc. all rights reserved.

About Marketwired .
Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

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